Terms of service

We offer a 90-day limited warranty on all jewelry purchased from xihebydm.store.

What Is Covered
Manufacturing defects in materials and workmanship under normal use for 90 days from purchase date.

Not Covered
- Damage caused by misuse, accidents, or improper care.
- Alterations or repairs by unauthorized persons.
- Damage due to long exposure to water, chemicals, or corrosive elements.
- Loss or theft.

Product Info
Our jewelry is made of stainless steel with 18K gold plating, water-resistant and hypoallergenic. Long exposure to water or chemicals may cause natural wear over time.

Warranty Claims
Email xiheoficial@xihebydm.com with your order number, purchase date, photos, and description of the defect.